Main Content
Using your U-PASS
Just tap your Husky Card on an ORCA card reader (found at the front of buses or mounted on a wall or pole at Link, Sounder or Swift stations) to use your U-PASS.
- RapidRide stations: tap on the ORCA reader (don't forget to wait for the green light) at the station OR on the bus as you enter
- Buses: tap on the ORCA reader when you board the bus
- Rail (Link & Sounder): tap the ORCA reader once before entering the train AND tap again at your destination station as you leave. Don't forget! Your fare is based on how far you travel.
If the ORCA Reader doesn't beep & flash a green light
If you tap your U-PASS on an ORCA card reader and you don’t get a beep and green light:
- try again, making sure to tap your card on the ORCA logo at the center of the card reader
- hold your card there for several seconds
- separate your Husky Card from any other cards with RFID technology
- check for the ORCA logo on your Husky Card - if your ID is old and doesn't have the RFID chip, you will need to get a new card
If you still do not get a positive response, log into your MyUW account with your phone and click on the Accounts tab. You can show that your U-PASS membership is current/active and use it as a “flash pass” for the driver.
Protect your Husky Card
It is important to protect your Husky Card and the U-PASS RFID chip from damage. Follow these tips to keep your card functioning for as long as possible:
- Do not bend your Husky Card.
- Do not punch a hole anywhere in your Husky Card.
- Keep your Husky Card in a protective holder. Scratches to the magnetic strip and RFID chip can damage your card. Accessories to protect your card can be purchased at the Husky Card Account & ID Center.
If you believe your card has been damaged, you can have the RFID chip tested at the Office of the Registrar in MAT 251.
Get help with your U-PASS
When this happens... | Here's what you should do... |
---|---|
ORCA readers flash red or display Insufficient Funds when you hold up your card AND/OR Your MyUW Accounts page does not show a current/active U-PASS membership |
You are likely not eligible for automatic enrollment in the U-PASS program. Check your eligibility and learn about alternative options. |
ORCA readers do not respond at all (no lights or text displayed) |
The U-PASS RFID chip in the card is likely damaged or nonfunctional. Visit the Office of the Registrar in MAT 251 to have your card tested and/or get a replacement. |
You are having trouble accessing campus buildings using your Husky Card | Contact Campus Safety & Security in person (DOU 180) or by phone (253-692-4416) or email (uwtsafe@uw.edu). |