The University of Washington Tacoma has partnered with Kennedy & Company (K&Co) to implement Slate for Student Success. Slate is a CRM currently used in undergraduate Admissions and will be extended to currently enrolled students to support success functions which include academic advising, appointment scheduling, case management notes, forms and workflows, document management, coordinated communications and outreach, and reporting.
 

Goals

  • Successfully implement Slate to manage student success operations for UW Tacoma students
  • Increase student engagement and sense of belonging through seamless services and process
  • Promote cross unit collaboration through better coordinated internal communication and hand offs
  • Focus on improving the student experience
  • Optimize student support operations to be more proactive than reactive
  • Increase automation and efficiencies
  • Improve and expand data collection, reporting, and assessment
     

Steps Completed

  • Discovery interviews with stakeholders and Kennedy &Co 
  • Data gathering, technology inventory
  • Weekly Project Check-Ins with Core Project Team

Most Recent Project Update

Steps in Progress

  • Pilot group and testing in January
  • Data Governance
 

Project Timeline

The Slate Student Success Implementation Project with K&Co kicked off on July 15, 2024. We anticipate to work with K&Co. for the first seven months of the implementation. Click the button below to see details of the project task list.

View Task List