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The Office of Digital Learning provides support for course pedagogy, design, and development.
We do not provide technology support.
Technology support is provided by the wizards at the UW Office of Information Technology and the UWT Office of Information Technology.
If your needs are not related to course design and development, here are some links and contact information to help you find the relevant support entities and resources. If you remain unsure, contact us and we'll get you to the right place!
Canvas
- Canvas online support for instructors
- Canvas online support for students
- Support Site: https://itconnect.uw.edu/learn/tools/canvas/
- Support Contact: canvas@uw.edu
Zoom, Panopto, and Classroom Media
- Getting Started with Panopto
- UWT IT Zoom Training
- Support Site: https://www.tacoma.uw.edu/it/media/
- Support Contact: tacmedia@uw.edu
- Phone: (253) 692-4419 OR (2-4419 from any campus phone)
Resources for Attending Class Remotely
UW Tacoma IT has created a resource page that provides students, faculty and staff guidance when it is necessary to remotely attend classes and work from off campus.
Other Common Instructional Technologies
The following often used technologies are supported by UW IT, who can be contacted by email (help@uw.edu) or phone (206-221-5000)
Poll Everywhere
Google Apps and Microsoft Office 365 Canvas Collaboration Tools
GradePage Support
- Access GradePage from MyUW
- Submit Grades
- Help Email: help@uw.edu
- Phone: (206) 221-5000, option 3. Mon-Fri 9a.m. to 5p.m.